In the pursuit of digital innovation, at ABIT Puresoft we embarked on a year-long journey of testing and refining a new ground-breaking framework. We poured our energy into crafting a training framework that doesn’t just adapt. It transforms.
Tested rigorously across industries, our solution promises to redefine employee training.
Keep reading to find out how the framework helped our client reduce adoption time by 80%!
Contents:
Training Framework: Client Success
During this period of innovation, a prominent client from the retail industry, boasting over 9,000 employees and a commitment to excellence, recognized the potential of our novel framework.
With a comprehensive suite of ServiceNow modules implemented by ABIT Puresoft, including IT Service Management (ITSM) and Field Service Management (FSM), our customer aimed to harness the full potential of these tools. However, traditional training methods fell short in effectively conveying the intricacies of these complex modules to their vast workforce.
Tailored Solutions, Tangible Outcome
Recognizing the need for a change in training methodologies, we introduced our customer to our new training and adoption solution. Leveraging interactive comic-style graphics, we revolutionized their training experience by transforming complex concepts into visual narratives.
Through close collaboration with our customer, we tailored customized graphics to illustrate critical processes within the ServiceNow platform. From request management to incident reporting, employees were empowered with intuitive visuals that demystified complex workflows.
The result?
- Enhanced Employee Engagement:
The unique approach led to increased enthusiasm and participation in training sessions.
- Improved Comprehension and Efficiency:
Employees demonstrated a better understanding of complex concepts, improving overall efficiency.
Client Testimony
Evaluating the “Everything as a Story” framework, the feedback we received was overwhelmingly positive. We’re thrilled to have brought, yet again, tangible results and positive change for our clients.
Now, more motivated than ever, we’re committed to continue innovating and delivering impactful solutions.
Pre-launch Insights
After a year of intensive testing and invaluable client feedback, we are ready to unveil our newest solution to the world. With proven results and enthusiastic endorsements, the stage is set for a revolutionary shift in digital transformation and training methodologies.
Are you ready to revolutionize your organization’s training experience?
Click below and reach out to us today to discover how the “Everything as a Story” framework can propel your organization into the future.
