Best Practices for implementing ITOM
IT Operations Management (ITOM) represents “all the tools needed to manage the provisioning, capacity, performance, and availability of the computing, networking and application environment”. In…
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Servicenow implementation
Customization vs. Configuration in ServiceNow
What does customization and configuration mean in ServiceNow? When it comes to choosing an enterprise software, like ServiceNow, it’s important to understand the difference between…