Boost your company’s productivity and reach new limits with a single ITSM solution

We are aware that technology plays an important role in the well-function of a business and that ITSM can support customers to have high-quality IT services. In most organizations, business users are spending their time trying to solve IT problems and not focusing on their real job and doing their work. Moreover, the process is delayed when IT needs to keep up with today’s technology and updates.

ABIT Puresoft works every day with customers who are using ServiceNow’s cloud-based IT Service Management (ITSM) solution and implementing Service Management strategies and ITIL frameworks to develop their IT departments.

IT Service Management

Reshape the Impact, Speed and Delivery of IT

Rapidly Reduce Costs
Improve Satisfaction
Mitigate IT Risks
Lead to Business Agility
Increase IT Innovation
Deliver Flawless Knowledge Transfer

Our ITSM Expertise

Our ITSM expertise includes:

  • Design and development of CMDB and integrating it with the major ITSM processes
  • Design and Implementation of Service Catalogue
  • Process Design and Development of Incident Management, Service Request Management, Problem Management, Change Management, Knowledge Management and Service Portal
  • Design and Implementation of Asset Management process

Are you ready to discover what ITSM can do for your company?